I have used many different companies, primarily because I never found one worth have back. The others weren't bad, they just didn't give me a reason to hire them again. Not the case here. Better Carpet Cleaners could not be more professional. Arrived on-time and did a fantastic job! My carpets were clean fresh and looked like new.
Douglas
5.0/5.0
I can't begin to tell you how terrific these guys were! For such an affordable local carpet cleaning company, I was blown away at how kind and helpful they were from the time I called to the time they left my house. They were also very knowledgeable and their work was excellent! I have already recommended Better Carpet to my friends that live in Connecticut. Thanks you for maintaining quality and dependability in this day and age, which is so hard to find.
Emma
5.0/5.0
I can't believe how good the carpet came out after Better Carpet Cleaners came to my East Berlin, Connecticut home. The technician was friendly, and I'll definitely be working with them in the near future to clean my ceramic tile our kitchen and hallway! Thank you so much, Better Carpet!
Jessica
5.0/5.0
Better Carpet Cleaners were exceptional, professional and thorough in cleaning our systems. They worked many long hard hours here and were always trustworthy, polite and respectful of our home. My morning allergies are now gone!
Ronald
5.0/5.0
Ok, so we use Better Carpet Cleaners all the time, to be exact it's been about 7 times, we have dogs :) . Every time has been exceptional. They listened to my every concern and were so quick and efficient. I was impressed once again on their professionalism. I'm so glad we have found a great company with great employees. Thanks guys!!!
Frankie
5.0/5.0
If you are looking for a super carpet cleaning job, call Better Carpet Cleaners. I would recommend them to anyone. I have a baby, a toddler and two cats… Believe me… I have a lot of stains on my carpets. Better Carpet Cleaners were able to get all the stains out and I'm completely satisfied with the results. They were very patient and polite. There's nothing better than a clean carpet.
Denise
5.0/5.0
Best job ever on my 1 bedroom apt. About 30% less than what the apartment quoted me and no hidden fees or surprises.
John Mosey
5.0/5.0
I just had my carpets cleaned and I can't believe how amazing they came out. The technician was fast courteous and professional. I would HIGHLY RECOMMEND this company. AND it was super affordable. I won't use anyone but Better Carpet Cleaners.
Melissa
5.0/5.0
I called for an estimate and was given a price right away. Great Price! The night before I received a call to confirm my appointment. My appointment was scheduled for 7:30am. I looked out my window at 7:15 and the service person was already waiting in my driveway. He came in and looked around and promptly started at 7:30. Carpets look very clean. Service was excellent. I was asked if I wanted scotchguard but declined because of the age of the carpets and he left it at that. No pressure what so ever. I would use Better Carpet Cleaners over and over again. Price was excellent and service was even better. Very professional.
Monc
5.0/5.0
What a perfect and pleasant experience. Easy appointment, discounts from valueMail, On time, courteous and professional, same equipment as the franchises, 30% less on a small job. Highly recommended!!
Mark D
5.0/5.0
I had a bit of a crisis involving spilled paint on carpet. Better Carpet Cleaners came to my rescue! They were finishing a job near by and were able to get to me within a half hour. They told me to keep the carpet wet while I waited for them to arrive. When they got here they got to work right away and they were able to get all the paint up! After they left they called and told me to watch out for any paint that may come up from the concrete and to call if I noticed anything and they will come back out. I'm really impressed at how quickly they responded to my call and how professional they were. The price was extremely affordable. I would use them again in a heart beat and would recommend them to anyone needing their carpets cleaned.
Mikayla H
5.0/5.0
We have 2 cats, a dog and horses on our property, so I feel like my wall to wall carpets need a good cleaning a couple of times each year. I've been using Better Carpet in Middletown since 2012 and never had a single problem. (No idea what went wrong for other reviewer--I always pay using my MasterCard?) They're by far the most reasonably priced cleaner I've found in the River Valley area, and they're always on time, put in an excellent effort, are pleasant to deal with and have always done an excellent job for me and my family. A+ in my book!
Jenn W
5.0/5.0
I work at a flooring installation company and we have referred Better Carpets several times. Always happy customers.
Tom L
5.0/5.0
Just had my carpets cleaned for the first time since the house was purchased. With two dogs (who engage in the occasional marking war) and two young boys, the carpets had seen MUCH better days. Better Carpet Cleaners cleaned four rooms, our hallways and stairs for less than $140 with tax and the difference between the before and after was remarkable! I never knew the carpets were this color! LOL I highly recommend them. The whole process took about an hour and our technician was very friendly and informative. We would definitely use them again. And again.
Tammy
5.0/5.0
This was my first time hiring a carpet cleaner and all the staff was very friendly and accommodating. I needed my apartment shampooed before I moved out and the service was very efficient very professional. It was also a huge perk that they had a coupon available for what I needed therefore making this experience very affordable. I wish that they serve out-of-state customers as I moved from the apartment that they shampooed.
Ashley
5.0/5.0
Eric my cleaner has done my carpets at home, my sofa and most recently did a fantastic job cleaning my car inside.
Edith B.
5.0/5.0
I don't usually spend time writing reviews, but I wanted to give a shout out to this company for their professionalism and to commend their work. I called for an appointment on a Monday, and was able to get an appointment within the week at a time that worked best for me. On the day of service, Mike called before arriving to confirm the time. He was very friendly and professional and worked quickly and efficiently. He did a great job. Carpets look great!
Lisa M.
5.0/5.0
They got out to my house in 2 days after I called, were there on time, finished in an hour and did a great job. they even did an extra section I hadn't paid for.
SJ F.
5.0/5.0
Great Service! Local Business that Beats Stanley/Sears. What a perfect and pleasant experience. Easy appointment, discounts from valueMail, On time, courteous and professional, same equipment as the franchises, 30% less on a small job. Highly recommended!
Mark D.
5.0/5.0
I've been using this company for years! They provide professional service and a GREAT price. Can't beat them!
Jodie P.
5.0/5.0
The guys came in and in a professional and timely manner cleaned 3200 feet of hallways and 1400sqft of common area. They showed up on time did what they said they would do and the carpets look great! Better carpets has worked for me for years and they have always done a good job.
Mike Elliot, Property Manager at Stor U Self.
5.0/5.0
We have had our carpets and furniture cleaned by Better Carpet twice and I love the job they do. The gentleman that came to our house to do the work did a wonderful job, he got out stains on our furniture that had been hard to remove and the couches look brand new. We would highly recommend this company.
Anonymous
5.0/5.0
I had an emergency and they came out within 4 hours! Great price, great attitude. Will use again & again. 5 stars!!
Anonymous
5.0/5.0
I have had rug in my family room for 23 years. I think I have used every other carpet rug cleaner out there( the yellow van one, mom and pop shops dry cleaning, etc) and Better Carpet Cleaners has out cleaned them all and less expensive. Plus the rug did not stay wet for 1-2 days which is impossible to keep kids and animals off while it is drying! The high traffic area usually never comes clean or if it does stains appear again in 1-2 days BUT not with Carper Cleaners. The family room rug came out exceptional!!!!!!!! Will continue to welcome family, friends and animals on my old rug knowing I can always count on Better Carpet Cleaners to bring it back to new. Thank you thank you- SFarr
Sue Farr
5.0/5.0
Had some pretty heavy traffic and stained areas. John came in , pretreated and cleaned with amazing results. Friendly and fast service. Thank you!
Irma
5.0/5.0
John cleaned my rugs yesterday. They look wonderful! He even called a half hour ahead and arrived on time. Very professional and friendly. Will definitely use his services again and I even recommended the company to a friend.
Mary Weiss
5.0/5.0
These guys showed up on time, and we're very polite. I couldn't believe how nicely the carpets cleaned up. Literally, the carpets are like new! ALL the stains came up. They were so professional. I am going to call on them once a year from now on. The price was very reasonable too. Thanks for a quality job well done.
Dave D.
5.0/5.0
Eric was absolutely fabulous. Came in, gave the most reasonable quote ever and was done in less than 2 hours! And what an incredible job! Don’t need some big company. This one is the best! Thank you!
Stephanie & Larry Brauner
5.0/5.0
Excellent job. Looks like new. We had our kitchen and bathroom tile cleaned and forgot how nice they really looked until we had them professionally cleaned. The technician was prompt, knowledgeable, and pleasant. We will definitely use the company again.
Bryan from Vernon
5.0/5.0
I have been having my tile cleaned by them and I am so extremely happy!! I have them clean my kitchen tile which gets so dirty, between dogs and kids. And they have the friendliest workers and always ask if I’m satisfied before they leave, very professional! I tried another company in the beginning ( Stanley steamer) Just to see, but Better carpets did a much better job, and at a very reasonable price...The other company tried to up sell me special mats, and grout sealer, that they said would help keep it clean, it did not! Go with Better Carpet you won’t be disappointed! 5 stars!!
Laurie Rubino
5.0/5.0
I have always used Better Carpets because they are the best! They are professional and so helpful. They made my 20 year old carpet look amazing! They go above and beyond for their customers! Always greeted by a friendly person on the phone. Thank you!
Whitney
5.0/5.0
Had a bit of an emergency this am. Called Better Carpets. Although I was not scheduled, they managed to send someone out asap to help with a one room carpet. Did a fantastic job; looks great! Thanks so much for going the extra mile to fit me in and help me out. Much appreciated!
Maureen
5.0/5.0
Best carpet cleaners ever. The price was amazing and the service was impeccable. Our carpet is about five years old in a heavy traffic area and had food and drink stains and now it looks like new. The recognition was knowledgeable and well mannered, Highly Recommend
Kensington Moose
5.0/5.0
We had Better Carpet come in to clean our carpets in the office. They did an outstanding job and were very accommodating to our needs!
Jason D.
5.0/5.0
Would definitely use them again.
JohnPaul
5.0/5.0
Met with Maurice on a Wednesday got a very affordable estimate and scheduled an appointment for that Friday morning. Friday morning David came out and thoroughly cleaned the carpets paid close attention to details. It shows these carpets haven't looked this good since they were installed. This is for a commercial event facility and the carpets see a lot of traffic
Douglas M.
5.0/5.0
They are great and get the job done. I use them every year just to have nice carpets.
Denise A.
5.0/5.0
I have used them twice. The first time I called and was able to get same-day service, the carpets came out fantastic and they brought their own water/waste disposal; unlike others were they have to hook up to our water and drain the waste water into the toilet. The second time I received next-day service; both rooms were done in 35 minutes and their staff was extremely professional. A fantastic value with their coupon! Will recommend to everyone, thank you!
Nathaniel M.
5.0/5.0
Dave came out to clean our carpets last weekend and we were so impressed! We have two dogs and our carpets can collect a huge amount of dirt and grime. Dave really took his time and made sure our carpets were well cleaned. One thing that I was super happy with was that Better Carpet Cleaners do not tap into your water line. This is awesome and saves you a pretty penny depending on the size of your home. The price point is also desirable, we had all three bedrooms cleaned, hallway and two sets of stairs, plus two area rugs done for way under what Stanley Steamer charged us for one bedroom and two stairs
Megan O.
5.0/5.0
Very pleased and will definitely recommend to family and friends!! They cleaned my OFF WHITE couches better than I could've imaged. They WERE filthy and just a mess. I am so happy with the outcome. And not to mention didn't break the bank like other places I had called around to.. awesome.
Jennie C.
5.0/5.0